WHAT INFORMATION DO WE COLLECT? We collect information so that we can provide the best possible experience when you use our Services. Much of what you likely consider personal data is collected directly from you when you: (1) create an account or purchase any of our Services (ex: billing information, including name, address, credit card number, government identification); (2) request assistance from our customer support team (ex: phone number, email); (3) complete contact forms or request newsletters or other information from us (ex: email); or (4) participate in contests and surveys, apply for a job, or otherwise participate in activities we promote that might require information about you.
HOW WE USE INFORMATION We strongly believe in both minimizing the data we collect and limiting its use and purpose to only that (1) for which we have been given permission, (2) as necessary to deliver the Services you purchase or interact with, or (3) as we might be required or permitted for legal compliance or other lawful purposes. These uses include:
1. Delivering, improving, updating and enhancing the Services we provide. We collect various information relating to your purchase, use and/or interactions with our Services. We use this information to: • Improve and optimize the operation and performance of our Services (again, including our online application) • Diagnose problems with and identify any security risks, errors, or needed enhancements to the Services • Detect and prevent fraud and abuse of our Services and systems • Collecting aggregate statistics about use of the Services • Understand and analyse how you use our Services and what products and services are most relevant to you. Often, much of the data collected is aggregated or statistical data about how individuals use our Services, and is not linked to any personal data, but to the extent it is itself personal data, or is linked or linkable to personal data, we treat it accordingly. Sharing with trusted third parties. We may share your personal data with affiliated companies within our corporate family, with third parties with which we have partnered to allow you to integrate their services into our own Services, and with trusted third party service providers as necessary for them to perform services on our behalf, such as: • Processing credit card payments • Serving advertisements • Conducting contests or surveys • Performing analysis of our Services and customers demographics • Communicating with you, such as by way email or survey delivery • Customer relationship management. We only share your personal data as necessary for any third party to provide the services as requested or as needed on our behalf. These third parties (and any subcontractors) are subject to strict data processing terms and conditions and are prohibited from utilizing, sharing or retaining your personal data for any other purpose than as they have been specifically contracted for (or without your consent).
3. Compliance with legal, regulatory and law enforcement requests. We cooperate with government and law enforcement officials and private parties to enforce and comply with the law. We will disclose any information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process (such as subpoena requests), to protect our property and rights or the property and rights of a third party, to protect the safety of the public or any person, or to prevent or stop activity we consider to be illegal or unethical. To the extent we are legally permitted to do so, we will take reasonable steps to notify you in the event that we are required to provide your personal information to third parties as part of legal process
HOW YOU CAN ACCESS, UPDATE OR DELETE YOUR DATA To easily access, view, update, delete or port your personal data (where available), or to update your subscription preferences, please sign into your Account and visit "Account Settings." Please visit our Privacy Center for additional information and guidance for accessing, updating or deleting data. If you make a request to delete your personal data and that data is necessary for the products or services you have purchased, the request will be honoured only to the extent it is no longer necessary for any Services purchased or required for our legitimate business purposes or legal or contractual record keeping requirements. If you are unable for any reason to access your Account Settings or our Privacy Center, you may also contact us by one of the methods described in the "Contact Us" section below.
HOW WE SECURE, STORE AND RETAIN YOUR DATA We follow generally accepted standards to store and protect the personal data we collect, both during transmission and once received and stored, including utilization of encryption where appropriate. We retain personal data only for as long as necessary to provide the Services you have requested and thereafter for a variety of legitimate legal or business purposes. These might include retention periods: • mandated by law, contract or similar obligations applicable to our business operations; • for preserving, resolving, defending or enforcing our legal/contractual rights; or • Needed to maintain adequate and accurate business and financial records. If you have any questions about the security or retention of your personal data, you can contact us at INSERT GDPR EMAIL
‘DO NOT TRACK’ NOTIFICATIONS Some browsers allow you to automatically notify websites you visit not to track you using a "Do Not Track" signal. There is no consensus among industry participants as to what "Do Not Track" means in this context. Like many websites and online services, we currently do not alter our practices when we receive a "Do Not Track" signal from a visitor’s browser.
AGE RESTRICTIONS Our Services are available for purchase only for those over the age of 18. Our Services are not targeted to, intended to be consumed by or designed to entice individuals under the age of 18. If you know of or have reason to believe anyone under the age of 18 has provided us with any personal data, please contact us.
DATA PROTECTION AUTHORITY If you are a resident of the European Economic Area (EEA) and believe we maintain your personal data subject to the General Data Protection Regulation (GDPR), you may direct questions or complaints to our lead supervisory authority, the German Federal Commisioner for Data Protection and Freedom of Information (Die Bundesbeauftrafte für den Datenschutz und die Informationsfreiheit), as noted below: Husarenstraße 30 53117 Bonn, Germany Phone: +49 228 997799 0; +49 228 81995 0 Fax: +49 228 997799 550; +49 228 81995 550 e-mail: firstname.lastname@example.org